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Together says library in use elsewhere
  • steveharris
    This discussion was created from comments split from: Together and iCloud.
  • mxmoore
    I have this HUGE problem on my MainMAC (runningLION server).....lately, when I need to use Together I get a message stating that it appears the Library is being used elsewhere and so problems/corruption will likely ensue.....have no idea what to do about that. I elect to Continue - Together crashes..... I REALLY need it. I have become so dependent upon it - I can't feature the idea of moving everything over to another app - even if I could find one as good - HELP!!!!
  • steveharris
    Resolved via email on Jan 29. Force-quitting the app will cause it to show that message.
  • pfisher
    I seem to be experiencing the same issue. After the warning about the fact that the library may be in use, I elect to continue, and Together simply hangs. I left it running for about five hours today, but the application continued hanging. I am running Lion. I also downloaded and installed the latest version of Together, but the behavior is unchanged.

    I could not find a description of the resolution -- would you be able to forward it, when you have time?
  • steveharris
    Hi, sorry you are having problems.

    Please could you take a sample using the Activity Monitor when the app is hanging and I can see what's going on.

    - Open the Activity Monitor from the /Applications/Utilities folder
    - Select Together in the list of processes and click Sample
    - Save the sample as a file and send it to support@reinventedsoftware.com

    Also, please could you send Together's log files so I can check for any messages. To find these, go to the Finder, choose Go > Go to Folder from the menu and paste the following without the quotes "~/Library/Application Support/Together/Logs" then click Go.

    Thanks.
  • pfisher
    Hi Steve,

    Thank you for responding so quickly. In the meantime I happened to try something that seems to have worked:

    - Force-quit the app;
    - Re-name the "Documents" folder in Together's library;
    - Launch Together. It does not hang, and creates a new "Documents" folder;
    - Quit together;
    - Delete the new Documents folder, and name the old one back as "Documents";
    - Launch together; it hangs. Force-quit it, launch it again. It now seems to run fine . I've quit it and re-launched it many times.

    All the .log files in the folder you indicated turned out to be empty.

    Thanks again for your response -- I will send you a sample of the activity monitor if the problem re-occurs.
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